Privacy Policy

This privacy policy was last updated on 01/10/2025.

Next review date: 01/10/2027.

Definitions

We/Us/Our terms refer to Rise As We Are CIC, a Community Interest Company (CIC) incorporated in England and Wales. Our company number is 16572786 and our registered address is 2 Hawthorn Close, Old Dalby, Melton Mowbray, Leicestershire, LE14 3LN, UK.

Rise As We Are CIC provides support, guidance and education services to those living with neurodevelopmental disabilities, their families and caregivers, and organisations connected with their education and employment.

This website is a service provided by Rise As We Are CIC.

You can read our organisation’s Privacy Notice which details what personal information we request, use and store, and when and why we request and use it, by clicking on the link below:

Rise As We Are CIC Privacy Notice

Introduction

This privacy disclaimer applies to this website only www.riseasweare.org. Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices, content, or the monitoring of content for such other websites and therefore we take no responsibility once you leave this website. This privacy policy applies solely to information collected on our website. Linking to other websites from our site does not necessarily imply endorsement on the part of Rise As We Are CIC.

You do not have to request permission to link to our website via hyperlinks. You must however request permission to use any of our content or publicly display our logos.

By accessing and using our website you agree to the terms of this policy.

Collection And Use Of Personal Information

Rise As We Are CIC gathers personal data as entered onto the various forms accessed from within this site. When we process your personal information, Rise As We Are CIC is the Data Controller. As a data controller, Rise As We Are CIC has a duty to comply with the UK General Data Protection Regulation (UK GDPR) and the UK Data protection Act 2018, which requires that processing of your personal information is fair, lawful, and transparent.

This means we must:

Keep sufficient information to provide services and fulfil our legal responsibilities;
Keep your records secure and accurate;
Only keep information as long as necessary;
Collect, store, and use the information you provide in a manner that is compatible with data protection legislation.

Furthermore, we have a legal obligation to respect the common law duty of confidentiality. Healthcare professionals are committed to maintain confidentiality.

Rise As We Are CIC Contact Details

Rise As We Are CIC,

34 Main Road,

Old Dalby,

Melton Mowbray,

Leicestershire,

LE14 3LR,

UK.

Tel: 07986 005831

Email: [email protected]

Data Protection Officer

The Rise As We Are CIC Data Protection Officer is Dylan MacMillan who can be contacted at [email protected].

When entering any information on this site, you agree that we may collect, hold, process, and use your information (including personal information) for the purposes as given by the forms on this website. These include, but may not be limited to, the Contact Us form, Community Membership form, and the Purchase form.

The data you submit may be downloaded and transferred to our local and remote systems to facilitate processing the data, where we feel the appropriate security measures are in place.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

Your consent. The first time you use this website, you will be required to agree to and submit your consent to the collection and use of your personal information. You can remove your consent at any time by contacting [email protected];
We have a legitimate interest.

Under the Data Protection Act, we have a legal duty to protect any information we collect. We will only use your information for the purpose we have described, and your information will not be sold to third parties. We reserve the right to disclose your personal information to comply with applicable laws and government or regulatory bodies’ lawful requests for information.

Cookies

A cookie is a small text file that is placed on your computer by your web browser. Please note that cookies are harmless to your computer. These files are either stored in the memory of your computer or device or are placed on the hard drive. Cookies are a useful way of remembering the choices you have previously made while visiting our website.

In addition, cookies may provide information on how you interact with the website, to enable analysis and improvements e.g., through Google Analytics (analytical cookies). Information collected through analytical cookies is not personally identifiable. It includes general information about your computer e.g., operating system, IP address, pages visited and links clicked on this website you have visited and timings of browsing.

There are some cookies that are necessary. Necessary cookies are required for the basic operations of the website like login. Without them this website would not work properly. We also use cookies for Additional Features, Statistics, Social Sharing and Marketing.

Most browsers accept cookies automatically, but usually you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. If you choose not to receive cookies from our website, you may not be able to use some of the core features of the site such as completing the forms, making purchases and accessing videos.

Our Cookie Manager provides comprehensive information about the type of cookies used, purposes for which they are used, their duration and any Third Party involvement. In order to easily manage your cookie preferences, click our Cookie Manager link located in the bottom right-hand corner of our website.

Website Visitors And Online Customers

When you make an appointment or a purchase with us on our website, we will ask you to provide certain personal information, for example:

Your name;
Your email address.

Please note that we require this information to be able to process your order and fulfil our contractual obligations (our condition for processing under UK GDPR). We may be unable to fulfil the contract without your personal data.

If you purchase services or products, our third party payment provider will require additional personal information in order to process such payment (e.g. your home address and banking details). Please note that this payment information is not collected or stored by us.

Your personal information will then be used by us to provide you with the services or products you ordered or purchased and to communicate with you regarding the provision of those services. We will also use your contact information for our marketing purposes if you have opted in to receiving further communications from us. We monitor website usage and may provide those statistics to third parties for the purposes of improving and developing our website and the services we provide via our website. Please note that any such statistics and/or information provided to third parties will be made on a confidential basis and will not include information that can be used to identify any individual.

Newsletter/Marketing Subscribers

When you fill out a webform to sign up to a newsletter, download a resource such as an infographic, or enquire about a service or product, we will ask you to provide certain personal information.

By completing the form and ticking the relevant boxes you are providing your consent for Rise As We Are CIC to process your personal data. We will use the information that you give us to send you relevant emails containing Rise As We Are CIC news & marketing communications. If you have enquired about a product or service, we will use the information you have given so that one of our consultants or advisors can contact you.

Some automation and profiling may be used to send emails or a series emails based on your indicated preferences and your interactions with the emails we send to you. For example if you have enquired about a particular service, we may send you a series of emails outlining features or benefits of that particular service.

If you continue to interact with our emails or website, we will retain your data indefinitely so we can continue to send you emails. You can withdraw your consent and unsubscribe at any time by clicking the link at the bottom our email communications or by emailing [email protected].

Keeping Your Personal Information Secure

Protecting your security and privacy is extremely important to us and we make every effort to secure your information and maintain your confidentiality in accordance with all relevant Data Protection Legislation. We have appropriate physical, technical, and administrative procedures in place, which are designed to protect your information from any unauthorised or unlawful access, use, disclosure, processing, accidental loss, destruction and damage.

Changes To This Privacy Policy

If we change this privacy policy, we will post the revised privacy policy here with an updated effective date and these changes will immediately supersede any previously posted information. If we make significant changes to the privacy policy, we may also notify you by other means such as sending an email or posting a notice on our website homepage.

Your Data Protection Rights

Under data protection law, you have rights including:

The right to ask us for copies of your personal information;
The right to ask us to rectify personal information you think is inaccurate or incomplete;
The right to ask us to erase your personal information in certain circumstances;
The right to ask us to object to or restrict the processing of your personal information in certain circumstances;
The right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.